| Title: |
Practical Service Specification and Design Part 4: Delivering Services |
| Author: |
John Dodd |
| Publication Date: |
11 August 2005 |
| Report Type: |
Journal |
| Report Class: |
Best Practice |
| Abstract: |
The service has been thoroughly specified: how do we get it into production?
This report discusses the project tasks required to take a specified service through to production deployment. This includes negotiating with the provider, service testing, certification and publishing. We also review the main ways in which a service can be implemented.
We conclude the report series by proposing a set of teams for delivering software services and service-centric systems, and depict a generic development process for service-oriented development that is driven by a business process improvement project.
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| Backgrounder: |
This is the final article in a series of five offering guidance on how to develop software services for long-term benefit while addressing the needs of current projects.
Part 1 covered Service Planning – identifying the software services an enterprise should acquire in the long-term.
Part 2 covered Service Refinement – in which specific requirements for services are derived from Software Solution projects.
Part 2a described techniques for driving the service details from underway Software Solution Delivery projects.
Part 2b discussed situations in which the service providers take the lead in defining service details.
Part 3 addressed Service Specification – preparing a thorough definition of service function and quality, to be used by implementers, testers, consumers and operations.
Part 4 concerns Service Delivery – the activities required to take a service from specification to deployment. Figure 1 depicts the principal project tasks involved in moving from service specification to production, which are then discussed in sequence. To round up all five articles, we shall than inspect an overview of the service design process. We shall propose a network of teams is needed to support the SOA approach, and finish with a reminder that alternative processes are possible using this team structure, policies and circumstances dictating the best alternative. |
| Report Size: |
9 pages |
| Report Access Type: |
 | Silver/Gold (Premium) |
|
| Available for separate purchase |
Single copies of recent CBDI Journals may be purchased |
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