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Report Summary
Title: RatchetSoft Delivers Application Customization using Web Services
Author: David Sprott
Publication Date: 13 February 2004
Report Type: Journal
Report Class: Product Report
Abstract: Although Web Services are basically a technology, we haven't even started to understand the many ways in which they can be put to good use. In this report we look at the challenges of application customization and how one company RatchetSoft is delivering innovation using Web Services.
Backgrounder: We have pointed out many times that Web Services are simply a technology - it's up to us to figure out what to do with them. The primary thing that Web Services deliver is a technology neutral interface that allows us to invoke a service regardless of location or technology. No surprise therefore that as the Web Services concept matures, we start to see interesting applications emerging. Few will question the need for more agile systems - to allow system users to respond rapidly to changing requirements. But keeping up with user requirements is one of the most difficult problems to fix. Every product manager and developer's nightmare is that however much prototyping, market and requirements research they carry out there is always a never ending source of change requests. So inevitably the content of a specific release is always a compromise. In this report we look at how existing application functionality can be extended and customized without change to the core application.
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