| Title: |
The Service-Based Business - Insurance |
| Author: |
Richard Veryard |
| Publication Date: |
7 October 2003 |
| Report Type: |
Journal |
| Report Class: |
Best Practice |
| Abstract: |
The vision of the Service-Based Business is further advanced in Insurance than in many other sectors, for a number of reasons. In this article, we explore the state-of-the-art in Insurance, and discuss how some of the achievements of this sector may be more broadly applicable
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| Backgrounder: |
From the point of view of the service-based business, insurance is a particularly interesting form of service. Value is created by transferring risk from one party to another; risk is transformed by being aggregated or distributed. Thus the value creation is intrinsic to the service itself, and depends in a curious way on the very granularity and distribution of the service. Furthermore, insurance is an information-intensive business, which makes it especially amenable to the electronic service-based business.
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| Report Access Type: |
 | Silver/Gold (Premium) |
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| Available for separate purchase |
Single copies of recent CBDI Journals may be purchased |
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