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Wednesday 1st October 2003
AmberPoint Introduces Distributed Web Services Exception Management Solution
| CBDI COMMENTARY
Where Amberpoint is moving the goalposts with it's Exception Manager is in recognizing the potential complexity inherent in Web Services. Amberpoint is providing what you might regard as in-flight diagnostic capabilities that allow intelligent response to both business and technical problems. The starting point for the Exception Manager is that in distributed (and particularly federated) systems, it is likely to be commonplace that whilst the symptom of a problem may be obvious, the root cause may not.
For example a problem might be the result of several messages in conjunction leading to an unexpected result. Or company A's business rules not synchronized with Company B's under certain circumstances. Or the problem is manifest as apparently random messages being in error while the majority are processing correctly.
Of course the cause of errors may be multifarious - data or business rule related, or simply broken business logic. So Amberpoint provide quite sophisticated exception management capabilities including:
- in-flight message comparison (prior to current, incorrect to working)
- filtering of messages dependent on a variety of conditions
- filtering and identification of specific message combinations
- pattern recognition
- creation of data for drill down
- allowing real time data correction and value update
The Exception Manager tool is interesting because it will be of particular value in the final stages of testing as well as in production and it demonstrates that Amberpoint is getting real world feedback that they are feeding into the product. This is the real service oriented world. DS
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AmberPoint
| NEWS WITHOUT THE HYPE
AmberPoint, Inc., has announced a distributed exception management solution, AmberPoint Exception Manager. The company's latest product offering detects, diagnoses and resolves operational and business exceptions in Web services systems -- from simple data entry errors to complex business faults, such as orders lost in processing. Using AmberPoint Exception Manager, enterprises can react to operational and business contingencies, minimize inefficiencies and reduce the costs of maintaining their Web services environments. Due to its distributed, agent-based architecture, AmberPoint Exception Manager is able to detect and resolve distributed exceptions, where the clues to the condition reside in multiple messages.
AmberPoint Exception Manager provides capabilities for managing exceptions in distributed Web services environments. In addition to providing visibility into hard-to-resolve operational errors, the solution also handles exceptions that have business impact. For example, if a customer were to place a large order that could not be fulfilled, AmberPoint Exception Manager can alert the appropriate business manager to resolve the situation before the customer encounters the problem. The solution is based on AmberPoint's distributed-agent architecture. Like all AmberPoint products, AmberPoint Exception Manager is completely standards-based, runs natively in .NET and J2EE environments and is non-invasive -- requiring no additional coding to the Web services themselves.
The solution's capabilities include:
-- Distributed detection of conditions spanning one or more messages
-- End-to-end drill-down into business activities for exception analysis
-- Real-time corrective actions that prevent or compensate for exceptions
-- Non-invasive operation across a variety of applications and flows |
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